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Joe D.in all walks of life mistakes happen.
The key is --- how does a company handle its mistakes?
Leon mentions that PSA made good on the card (so PSA took the hit, not the collector).
That example should give you more confidence, not less confidence, in PSA.
At least it does for me.
I fully believe that you could also trust SGC to make-right any mistake that might happen.
For vintage baseball cards.... I prefer SGC over any grader - but I do trust both SGC and PSA.