[Marchillo]

To me, I don't know how much more Joe and Andrew have to say to defend themselves. This is more than I would have expected. I know there will be some sort of criticism. If I were Joe and Andrew then I would share the information they offered with Leon. No one better in my opinion.

As for the OP - I think these messages come off really aggressive and harsh. Not the approach I would have taken. Also not sure why a phone call wasn't done after the repeated offer. I do not blame Joe and Andrew for not giving away that information. For all we know the trade partner could have been the second person to touch the card after the listing was pulled and could have been innocent in all of this too. Then Joe and Andrew lose a major contributor to their business and this person could go around blasting them as well hurting other frequent clients. Just a no win situation....