[The Nasty Nati]

That happened to me with a few of my cards from a submission last month. I was able to knock them back in place but I find that unacceptable. You pay for a grade and a holder, but if the holder can't even hold the card what's the point? Also I found that compared to PSA, SGC holders scratch way too easily not to mention sometimes you'll get a freshly graded card back and there's smudge marks all over the inside of the plastic holder.

Still I'm happy in general with SGC's customer service. I was one of the people complaining about the new flip without the green border and SGC listened and changed it. I just wish they would resolve this gasket issue that's been a problem for far too long. I too wouldn't trust submitting cards graded say higher than a 6 for fear that they will come loose in the gasket and come back damaged in the mail.