I don't know if the volume GM is dealing with is affecting service, but I'm more careful in purchasing from them on ebay. I won multiple lots in one night and waited for an invoice with combined shipping. After a couple of days, I sent a message requesting an updated invoice. No reply from GM. Ebay then begins sending me messages to pay by a certain date, or loose the items. I again send a request to GM. Still no reply. I finally paid on the day ebay said I'd loose items. I overpaid shipping and never received a refund.
Michael Spellmon
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