Quote:
Originally Posted by usernamealreadytaken
I agree if their is a substantive issue with an auction house doing something unethical, illegal, or otherwise inappropriate, not because you are upset and they didn't give you everything you wanted (whether or not they even knew what that was).
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I think that an auction house that lists a lot, and sends the winning bidder less than they listed, IS doing something inappropriate.
Can't see it any other way.
Now, unfortunately for Howard, his subsequent actions, tied their hands pretty well on the customer service level. Once he had taken action to sell off some of the lot, they had fewer options.