When I finally got a customer service person I could talk to, it's the way the try to reclaim money from sellers. When a scam is done the "buyer" will wait to open an "item not as described" case. The "seller" will give a false return address so the item can never be delivered but because the "buyer" followed the eBay return process, will get there money back. Then eBay will bill the "sellers" account but the seller is already gone so eBay absorbs the lose and rights it off.
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