[shaunsteig]

just went back and reviewed my prior Heritage invoices. I've never been asked to pay sales tax on a Heritage lot, although I've only won things in their internet/phone auctions, not their Signature auctions. I lived in MA until last year, and now since then in RI. I agree though, that tacking on that % would make a sizable difference to the cost, and thus one's limit bids, on a lot, and that if HA changed their policy (even if due to a state law which is out of their hands) that they should be more clearer and forthright about letting prior customers know about the change.
--S