[Jcosta19]

Thanks for all your opinions.

I'll clarify a few points in case it changes anyone's view.

He did purchase insurance through USPS $400 for the combined package of the Maris and Yankee nodders which is why I informed him of the damage, to see if he wanted to make a claim, or offer some kind of solution.

He insisted I initiate the claim, and his exact words were if they tell you I need to do the claim, "I will warn you it is a very long process and often does not go your way". (Which I know to be true from experience, but just underscores to me that he had no investment in the process).

Since I had no confidence with the packing concern that a claim through USPS would be successful, and I pay for insurance for this very reason, I chose to use my insurance.

Before any of this happened, I did also buy some USPS insurance on my item that I was mailing because he insisted, but I also made him aware I would cover it through my personal insurance due to the fragile nature of my item (glass frame and thick card stock sign).






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