I've always had a good experience with Heritage. I'm not a tech guy but I find the site easily navigated. In fact, I regularly refer to the archives for non Heritage auctions. With regards to shipping rates, I consider them a bit on the high side but I accept it because I find their packaging of my winnings to be exceptional. Some other AH's, not so much. Fifty plus years ago, my mother packed my daily egg salad sandwich school lunch with much more care than some packages I've received from some auction houses.
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Looking for Orioles Hall of Fame game used bats.
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