Quote:
Originally Posted by botn
Thanks for the reply Daniel. I do not expect you to keep taking the time to respond to each of us who make an inquiry but I would challenge that the images you are using are high quality. They are actually pretty small making it impossible for a buyer to determine for themselves if your assessment is accurate. I must have missed the lots in which you disclose flaws. I seemed to see a great deal of your descriptions simply describing the player or the set the card came from with only one line about the card appearing to be in specific condition.
I did state that all houses sell raw cards but not all houses are selling cards that belong to family members who defrauded and misrepresented the product they were selling.
So you are affirming that you would not accept a return on a card that came back from PSA or SGC as EX that you described as appearing NM-MT?
Thanks,
Greg
|
Hi Greg,
Our policy is in line with all other auction houses. Grading is subjective and and no auction house can guarantee that their grades will line up exactly with a TPG. We have posted clear images of all of the items in the auction and tried to point out any relevant flaws. If you look at some of the cards that are Poor to EX you will see where we pointed out creasing, wax staining, paper loss, etc. Obviously anything EX-MT or higher wouldn't have these flaws which is why the descriptions are shorter.
As I have said previously (and added to the Auction Rules on the website), if any card that we haven't described as altered is sent in for grading and comes back as such we will encourage the buyer to return the card to us for a full refund.
Thanks,
Daniel