I am clear on what I believe to be right
Thanks for the additional input guys. While I appreciate the additional possibilities you suggest and agree that the bombardment of emails was a bit much, I am going to stay with the most likely scenario. I have approved his return - he is sending it back - I will be looking a little deeper for the card in the listing and either send it to him if I find it or refund him if I don't and move on in either case. Thanks again to all.
Howard
|