Quote:
Originally Posted by Dewey
Emailed once regarding a misidentification of photo subject (a guy standing next to Jackie Robinson). Description was properly edited within hours.
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Quote:
Originally Posted by gnaz01
Have emailed REA and the auction description online was changed within an hour.........
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Quote:
Originally Posted by Butch7999
Contacted REA several years ago about an error in their then-current catalogue
(date attributed, in the auction description, to an antique tabletop baseball game
was off by about a decade).
Heard back next day personally from Rob Lifson, very politely thanking us for the info.
An errata sheet was included in subsequent mailings of that catalogue
(well, one was sent to us, anyway).
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Quote:
Originally Posted by Aquarian Sports Cards
I have emailed a company I buy and sell with on occasion, They have made appropriate changes every time.
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Quote:
Originally Posted by CobbSpikedMe
I've mentioned the simple mistake of picturing a card that was not what the description was related to. A clear mistake that wasn't an opinion. They thanked me right away and fixed the listing online.
AndyH
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By and large a reputable company doesn't want the headache of selling a mistake. There's an entire branch of insurance for auction houses called "Errors and Omissions" and while most larger companies have it, nobody wants to use it!