I don't leave anything in my outgoing box. If it's not scanned at the point of drop off, you have no proof that the USPS ever had it, only that you printed a label. No recourse whatsoever. At least with that counter scan with an agent, you have proof you tendered it to the post office. For the same reason, I have a UPS store mailbox for all deliveries as well. They're there from 8-8 and sign for packages from anyone and it's a real address so all carriers deliver there. Costs me about $12/mo but it's a great cost of doing business. Sorry that happened to you though. Have heard of kids doing that in my neighborhood years ago, so that's why I'm a bit paranoid now.....
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