BF Policy?
I purchased a card about 2 years ago from Battlefield. Of course it was listed as Phenomenal, Near Mint, etc... and it looked amazing in the scan. Once I received the card, I was disappointed as it did not appear as advertised, "Near Mint". It may have graded out as a "5" at best, IMO. They allowed me to return the card and refunded my funds with no problem. I am assuming that as a result of me returning a card, I am blocked from bidding in any of the auctions. I'm not sure if this is their policy or not but this was my experience. I consider this a blessing.
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