>>>I received another card as ALTERED. Would this because you can clearly see that somebody wrote in pencil on the card and then erased it?<<<
Maybe others here know better but I think writing (regardless of whether subsequent attempted erasing) is designated MK (for "Marked" I suppose) when something achieves a grade at all.
Whereas I think "altered" is reserved for something more nefarious, per the official definition:
N-5 Altered Stock - This includes, but is not limited to characteristics on the card that appear to show some form of alteration such as paper restoration, crease/wrinkle pressing or enhanced gloss.
So I wonder if your item is altered in a nefarious way such that they refused to grade it at all, and for instance if that had not been the case, then they would have assigned it a numerical grade + "MK", like 5(MK).
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