Update on PWCC Bid Monitoring Program
Dear members,
As some of you know, PWCC implemented a pilot program in partnership with eBay to limit the frequency of eBay users cancelling bids on our listings. This pilot program consists of several components including actions taken by eBay as well as actions taken by PWCC. The purpose of this post is to provide an update on this program.
As of April 1, 2017 PWCC places blocks on any user ID that has more than 10 bid cancellations in the past six months. This reflects a reduction in the number of allowed bid cancellations from 25 to 10. As the program continues to mature and continues to affect bidder behavior, PWCC will continue to reduce the threshold.
Overall, we are pleased to report that this program seems to be successfully reducing bid cancellations on our listings. You’ll see in the attached graph that while there is variety in the total amount of cancellations (generally mirroring the total number of items we have for sale each day), there has been a significant downward trend. While we used to see an average of about 14 cancellations per day, we are now seeing an average of five. We continue to work closely with eBay to highlight the problems associated with bid cancellations and ways to address them.
Thank you for your continued support of this important program.
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