That is a tough one Dan. I try to always make the buyer happy....but on the other hand after you jump through hoops like that is it frustrating. I guess in the event someone came back to me with a "I lost my job" explanation I'd take the item back and just keep it in the back of my memory not to deal with the again as it may not be worth the headache.
But you also provide pretty good scans on ebay...so I'd be a little more irrirated if someone didn't have a good reason to return something.
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