Tim,
That is Italian. After all, his agent is Dean Lombardo!
Jacksons,
I think the waiting phase is part of stage 4.
I should've broken it up into 3 sub phases:
First is the joy of actually making the order after carefully picking your photo.
Second is the dreaded waiting, which you summarized perfectly.
Third is the euphoric stage that lulls you into a sense of comfort.
What are you getting done?
Mark
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