I understand the OP's frustration as I had a similar incident recently with Lelands. I was awarded lot #156, (2) 1941 Lou Gehrig Memorial July 4th Ticket Stubs, in their October auction. After having made payment and not receiving delivery information I called the auction house. I explained to the gentleman who answered the phone the reason for my call and he placed me on hold for several minutes. Upon returning, he indicated their system was down and he could not determine whether my item had been shipped. The following week, I called again and was transferred to a woman in the business office who explained to me the ticket stubs could not be found. Rather than accept an immediate refund I told her I'll wait one more week, maybe the tickets would reappear. The following week, I requested my refund and within two days it was received.
As for LOTG, Al C. is #1 in my book!
In keeping with the spirit of transparency and the rules, my name is Hal Taylor.
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Looking for Orioles Hall of Fame game used bats.
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