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E, DanielBut how fast do you think SGC would take this back, make it right, not charge for shipping, and probably throw in a couple of free grading slips?
And all with an apology, a smile on the face, and a sense of really wanting to make right the situation for the customer....
I've hade customer service from both, and IMO they are light years apart.
Daniel
Ps. By way of example, "Leon, have you heard back from Joe Orlando yet?"