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politeness-policethose msgs are generated by very nice computers, with random names inserted "We love you, John at ebay"..."Yours, very very very Sincerely, Heather at ebay"..."Thanks for your listing fees, now kindly go away, Markie at ebay"..."you only spent $40 with us last year, so kiss my *** and go bid in someone elses auction" ...wait, that wasn't ebay....
So be nice to the ebay computer, run by millionaire E.Baynard Wilson, who is actually the only ebay employee.