They kept sending my issues to the wrong address after a move seven and a half years ago. This was particularly disappointing as it was a birthday gift from my wife, and we had very little money in those days. I contacted them expecting to receive an apology and the back issues. Instead I received this generous offer (copied from the 2008 email):
If you renew for two years ($47.50) in the next week we will send you the last several issues you missed complimentary of OC (please let us know which issues). Please include a copy of this correspondence in your order, or if using PayPal send a reply email once you have done so and we will take care of you.
Regards,
Brett
I declined. All of these are just statements of fact, but if I need to put my name by them, fine.
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