"Frankly, this is the first time we have heard anybody suggest our scans were misleading."
Uh.... there is this ...... from CU
PWCCAuctions
New Member
Posts: 2
Joined: May 2012
Wednesday April 10, 2013 12:40 PM
As a general rule we try to stay out of the message boards because we feel they should be dominated by buyers/collections who are allowed to communicate freely, without intervention from sellers, dealers, auction houses, etc.
In rare cases we do feel a need to respond, most often when claims are made that simply warrant a response. To not respond may somehow suggest we condone slanderous comments, which of course we do not.
In particular, we are writing in response to baseless claims that we somehow are manipulating our scans. Such accusations are ridiculous and I ask that folks please remain substantive in their accusations of any company (not just PWCC). We are not altering our scans, in fact we go to great length to ensure the images we provide are as close to life-like as humanly possible. Obviously, if we were altering images we'd have plenty of upset buyers... right? Aside from the obvious moral objection associated with this level of misrepresentation, the shear workload associated with having to manipulate scans would be stagging. So even if you don't trust us personally, perhaps you can trust the practical impossibility of such an accusation.
The other topic I'd like to comment on is more general and it regards the overarching negativity that seems to stir around honesty and the hobby. As a fellow collector, I absolutely identify with the frustrations we've all felt from the past with various signs of impropriety. No doubt, history has shown a good number instances related to bid manipulations and other forms of fraud in the hobby... I get it. That said, we at PWCC have worked tirelessly to distance ourselves from these issues and feel we offer the single cleanest, most transparent auction venue in the hobby. We don't own the eBay software so we don't know the bid amounts, bidder IDs are available to the world with bid statistics, and our auctions are actively monitored by eBay trust and safety for improper bid retractions and various other activities from non-reputable members, etc. We ask that folks reach out to us directly if any signs of impropriety are detected and while these concerns are almost always explained, we always respond and address every concern in earnest.
The hobby is very strong these days and record prices are being realized on a regular basis (across the entire hobby; not just in our auctions). I ask that folks please exercise reason before posting slanderous comments about any company. For PWCC in particular, I ask that you please reach out to us directly (and post to this message board if required) but please give us a chance to address concerns directly. Our contact information is below.
Thanks to everyone who's an active member on this board; this is a very important part of the hobby.
Brent Huigens
PWCC Auctions
brent@pwccauctions.com
510-725-7853