Posted By:
martindl
Kind of related, but more a heads up to sellers of the effects of such coupons.
I offer refunds on postage on items I sell on Ebay, if the postage/packing that the person pays is greater than the actual. Typically its fairly easy to do - you just go into Paypal, go to the particular transaction and then click on refund. You then issue a partial refund and you're done.
If the person used any kind of coupon, you cannot issue a partial coupon, only a full one i.e partial is not an option. No problem right - instead, just 'send cash' to the recipient and you're all done.
When you issue a partial refund, Paypal also refunds you some of the fees. When you 'send cash' to issue the refund, they do not. We're talking pennies here, so in and of itself its not a big deal, though the principle bothers the heck out of me. Just another way for Paypal to make a little extra for themselves.