Quote:
Originally Posted by Republicaninmass
They have changed ALL turnaround times to estimated.
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Yes that may be so.. however, you are being charged by estimated time/service levels and the argument with your credit card issuer is "they are charging me for 10 day service level, my order did not get processed for 40 days." The card issuer usually agrees with the customer especially with egregious delays such as this...remember its not like they are waiting for parts or supplies from vendors and while PSA may be able to get away with say 11-15 days on a 10 day submittal with a voucher or two to drop it, 40 days I would guess wouldn't fly and you would win, get a credit back and PSA would lose out..
If enough people do that they will change for sure as part of their credit card pricing is based on chargeback ratios... and an increase for that reason will certainly sting...