Posted By:
BobIf you were to base your opinion of the company only on face to face meetings when submitting cards for grading at the last National, I would rate GAI over SGC and PSA. I know that many more things enter in to the submission process but GAI was like the old Hertz car ads about being #2 and trying harder. The PSA people I encountered acted like they were doing me a favor by grading my cards and the SGC people, if they didn't know you, made you wait and wait and wait forever while they were busy talking to friends and each other. I thought the SGC people were knowledgeable but their customer service-friendliness meter was low. I was not alone, many of the collectors I talked with about this agreed but the general consensus was "what are you going to do?" as most preferred to submit prewar cards to SGC.