Quote:
Originally Posted by jfkheat
If they file an eBay claim and win the seller pays for return shipping. It doesn't cost the buyer anything
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I have been on eBay since 1997 and never had a claim filed against me. I offer refunds if an item is not as described or if I have made a mistake. I take extra time and give detailed descriptions with multiple photos, thus I avoid conflict with my buyers.
Free returns are totally different...a buyer can now decide that they have changed their mind and initiate a refund for no reason. To make matters worse, I now have to pay for the postage...NOT HAPPENING if I can avoid it.
Jeff