Posted By:
AnthonyAlso, they don't count the day it was logged in. As far as free vouchers go, if the time was guaranteed (and most specials aren't anymore, if you read the fine print) you only get one free grade voucher per invoice.
I've had submissions site on their problem shelf for 3 weeks, they don't count that time and they wait for you to call them. When they were late with a submission they changed the entry date to reflect timely grades, so basically you get them when you get them.