Quote:
Originally Posted by Brian Van Horn
Richard,
Thank you for the response, but you can't have a card verified as being in PSA's possession last night and then not. So, we went from the original operator stating the card was lost to the specialist verifying the card was in possession of PSA and then the refund. The only thing that tells me this is possible is that the original operator put in a lost card notice to the customer during or after my call to her and the specialist. Ah, nothing like a smooth operation and the potential for someone to profit off the card.  |
If you got paid, and didn't have to refund, didn't YOU profit off the card? The buyer who never received it has more reason to be upset than you. You are in exactly the same position you would have been if the sale had gone normally you got your money and you no longer have the card. The buyer got their money back but didn't get the card that they wanted.