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Old 04-06-2012, 01:51 PM
forazzurri2axz forazzurri2axz is offline
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Join Date: May 2009
Posts: 508
Default Here is ebay's explanation after i asked for clarification

Thanks for y'all's interest and responses. I emailed ebay a request to explain their letter to me, and while I RARELY have ever sold as much in a month as the "limit" they now require, it pissed me off to be limited in what I could sell and also seems ridiculous that a company would want to limit their monthly profit. SO HERE IS THEIR EXPLANATION

Hello Bill (forazzurri2axz),

Thank you for writing eBay. After reviewing your email, it is my
understanding that your concern is in regard to your selling limits.

My name is Mark, I do appreciate you taking the time to contact us,
and I would be more than happy to address your concerns today.

Bill, I attempted to call you today to discuss the selling limits but I
missed you.

The limits on your account are not placed as a punishment, rather set
due to a policy we are implementing on all eBay accounts. You have an
amazing account with a great history. We took that history, and the
sales into account when placing the limits. You have not shown a need
for higher limits over the last 12 months, except once in January.
Please keep in mind these limits do not affect things like automobiles,
real estate, and business & industrial categories. Below is an
explanation of how the limits work.

I know that the selling limits that we place on accounts can be
frustrating and confusing and I understand that this process may have
caused some exasperation for you. Please understand that we have a
responsibility to ensure eBay is a safe and secure place to trade. To
maintain a safe marketplace, we sometimes place these limits as a
preventative measure, even if you have excellent feedback and a great
record on eBay.

To assist you in successfully working within the limits on your account,
I would like to take this time to further explain how they work and how
they will affect your selling activity.

The selling limit on your account is based both on the number *and*
dollar amount of open (active) items and successfully sold items per
calendar month. This also includes multiple quantity listings which can
cause you to hit your threshold early.

As you know, if you do reach one of these limits during the course of a
month you will be unable to list additional items on the account or
increase the price or quantity of your active items. However, you will
still be able to respond to buyers, ship items, or end items already
listed on the account.

This selling limit will reset on the 1st of the each calendar month, but
keep in mind that if you are still exceeding the limit at the first of
the next calendar month, your selling activity will continue to be
blocked. A few ways to avoid waiting until the limit resets at the new
month are if some of your items end without a winning bidder, items are
manually ended, or the quantity available in multiple quantity listings
is reduced. Either of these options should place you below your limit
and allow you to continue listing.

Let me give you an example of exactly how these limits work on your
account. For example, if a member has the following selling limit placed
on their account:


--Listings: 10
--Sales: 200.00

In this example, the member could initially list all 10 items as long as
they do not exceed the amount of $200.00. As they sell their items, the
amount sold will contribute to the total limit on their account. This
means that if the member sells 5 of their items for $100, they will
still be over the allowed limit. Because the combination of active items
and sales and the sold items and sales is over the limits placed on
their account, they will be blocked from any new listings. If some of
the remaining 5 listings active on the site end without a winning
bidder, they will no longer be hitting their selling limit and will be
able to list more items. Also, when the calendar month is over, the 5
items that have sold will reset to 0 and at that time, more items can be
listed as well.

These selling limits are not only put in place to assist our sellers in
the growth of their eBay business, but give us the opportunity to
confirm sellers are performing well at their current level before
increasing to higher volumes. In addition, these limits will assist you
in growing your business at a sustainable level while ensuring continued
positive transactions.

I hope that the information I have provided regarding your selling limit
has been helpful and we look forward to working with you in establishing
a successful relationship.

Thank you for being a valued member of our community.

Sincerely,

Mark L.

eBay Customer Support
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