In the interim between Michael returning I graded a batch of cards with SGC. I dropped the cards off to a friendly older gentleman and when I returned to my business I received a phone call that my credit card was declined. I was told SGC attempted 5 times. I said that was strange and called my credit card company to make sure no one got a hold of my card. The card was fine but was hit 5 times with identical charges from SGC . I called back to rectify the situation but the individual I spoke to didn't seem to believe me and was agitated. He said it did not go through, period. When I spoke to JSA directly they apologized and said they were having credit card problems and would reimburse the additional charges. They handled it smoothly, not quite sure who I actually spoke to at SGC but it was not stellar customer service.
|