I understand the money on the program
But, I know from my Beckett days -- many times when I was chasing items from my Columbia Collection -- I would just call people as a new customer -- and wanted to see how they would service me as a customer without my ID"ing myself. With one or two exceptions, the service I got was excellent, and then I could ID myself later.
Why not do a big Elway fan the scan and then by doing that, you might very well be able to sell them a big ticket item later.
I'd have reacted the exact same way the prospective purchaser did after your initial response
Regards
Rich
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