What is it about this great hobby, which is so interesting and so much fun, that makes a large # of dealers and store owners so surly and disinterested in customer service?
OMG, you deal with sports cards and memorabilia all day, do realize how lucky you are that you don't have to work in a factory all day or work in all types of weather? You SIT in an air conditioned store or convention hall, hang out with your buddies and eat all day! I come up to a table or into a shop and practically have to jump through hoops just to get your attention so you can judge how much I'll spend by my age, what I'm wearing or who I'm with? Sorry for the rant but I worked in my dad's shop for 15 years or so and if someone wanted to look at every card we had, we showed them to the customer and let THEM pick the one they wanted and we had millions of cards too.
This Burbank place should have exactly 0 customers and been shut down as soon as it opened with those kind of policies. I've seen their listings on ebay and am surprised they sell anything at those prices, especially a bunch of worthless new crap.
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I Remember Now. 
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