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Posted By: Anonymous

As with almost everything else the answer is "it depends on the circumstances."

I agree with Anthony that if I had to file a claim with paypal and basically "chase" the seller for weeks/months to get the refund I would leave a negative. Just because the seller didn't get away with whatever misrepresentation (intentional or otherwise) does not mean that s/he should not receive a negative. There is only so much room for a comment in the feedback section and I try to consider my feedback from the perspective of a future potential bidder.

On the other hand if the seller promptly refunded the money and handled the matter correctly I would almost certainly not leave a negative.