Posted By:
Josh WulkanFor starters, I need to state that generally, I believe that what happens between a bidder and an auction house should remain private. However, in this particular case, we feel that a public apology, while not nearly enough to satisfy the situation, is deserved.
Unfortunately, the first two cards that we have ever lost during the course of our auction happened in our most recent October sale. Even more unfortunate was the fact that both cards were won by one of the kindest, most understanding gentleman in the hobby. Dan McKee has been a loyal customer of the House of Cards and Huggins and Scott Auctions since he was a young boy; and we value our relationship with him as much as anyone could. Dan's understanding and cooperation with this matter has been above and beyond how anyone should have reacted and I can only imagine that his disappointment is as much as ours is.
The circumstances surrounding this issue are still unclear, as lot #1212 and #1213 from our auction were won by Dan and when he came by our offices to pick up his winnings, those two cards were not able to be located. We do allow people to come view auction items and we attempt to keep track of every item that is taken off of the shelf and make sure that they are put back in their rightful spot. Our hopes is that these two lots happened to get mixed with other lots and have been accidentally shipped to another winning bidder. We also believe that all of our customers are honest people and if they were to get something that they didn't buy, they would be on the phone with us to let us know.
The two cards in question were both 1955 Esskay cards. One of Gene Woodling and one of Gus Triandos. I have attached images of the cards. If you happen to win any items from us, would you mind checking your shipment and making sure that these two cards didn't get mixed in with your winnings. We are continuing to tear the offices apart to find these two cards in hopes that they are still here, but thus far they have not turned up.
Again, we would like to issue a public apology to Dan and I can assure you that we will not let this happen again; but human error is part of our world and all we can do is apologize and take steps to make sure it doesn't happen again. Dan, your patience and understanding is incomparable and it is appreciated to the highest degree.
thank you,
Josh Wulkan
Huggins and Scott Auctions
www.hugginsandscott.com
