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Posted By: Jodi Birkholm

This really doesn't sound like Larry's personality whatsoever. I can't speak for your experience, but I have known Larry for some time and have honestly never known him to treat customers (or anyone else) in an improper fashion. He's as nice a guy as they come.

(For the record, that is all I am going to contribute to this thread; just coming to the defense of my friend's character. Complain if you wish, but this does not sound like the Larry I know.)