Posted By:
ToddIf I read it correctly, more than half of the cards submitted were mis-holdered.
and this on the heels of them already losing your card, and "making it up to you" by providing a few free submissions. Thanks for the customer service. One might foolishly imagine that, having bungled your business once, they would take a little more care in seeing that you were satisfied the second time around.
I agree that card company errors should be reported here, and no, I do not believe the sky is falling. I will not flat out boycott this or any other grading service, but I want to see how they address their failings and shortcomings before I send any further significant business their way.
BTW, I also believe it important to hear from grilloj as to the great % of success he has had, so that perceptions are not overly skewed toward the negative.