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Dr.Koos...if you're going to offer as part of your service, something unlike anyother grading service, something totally state of the art (TWENTY-power grading), since THAT aspect is fully incorporated into the process and determination of grade as an integral part, you need technicians as fully versed in the mechanical techniques and subtleties of magnification and interpretation as in art of card grading itself and identification of reprints, knock-offs, and FULL knowledge of all restoration applications. Unless you're dealing with a multi-million dollar, fully computer automated, scanning magnification, optical system where 99.99% of all idiosynchroses of magnification are adjusted/eliminated automatically, not being familiar with the types of distortion that can exist with different optics can give false reads. In other words, the more "Buck Rogers" you design your technical operations, the more you need Buck Rogers!!!