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petecldMastro has made a big feature of their authentication process ecpecially in regard to baseball bats. If I am remembering correctly Mastronet even put out a book on bat authentication. They should have known this was fake.
If ONE of their authenticators got it wrong I can understand the mistake but the bat was given the OK by three plus, I assume, Bill himself. Considering the money involved on these items I don't think those are good odds. When some fan does more research - locating a tape - than an auction that stands to make thousands of dollars I'm sorry, that is a sad statement about the auction house.
Pulling the bat from the auction is the LEAST they should have done. The response the writer received wasn't professional in any way. if someone was calling to write an article that put Mastronet in a good light I'm sure that phone call would have been answered, returned and all the details the writer could stomach would have been forthcoming.