Quote:
Originally Posted by JimStinson
To keep it simple I gave a full refund and apologized. His reply? and I quote "I have a small mailbox, be more careful next time" , No "Thank you" or my mailman was an ass , nada.
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How dare you send a carefully packaged and appropriately stamped 8" X 10" photo to a small mailbox? I personally know the mailbox size of all my customers, and have even been known to suggest the customer obtain a larger one when the item I am sending would obviously need to be bent to fit into the existing mailbox.
Make sure to only send 4" X 6" or smaller photos in the future to this valued customer.
Brian