Quote:
Originally Posted by JimStinson
Well, since it was this week and fresh. Thought I'd share. I ship likely over 100 items per week , always priority mail. This was an 8x10 photo (Total cost $35.00) four days later the buyer told me it arrived damaged. To be clear it was housed in a rigid plastic holder with double card board and stamped DO NOT BEND at least four times. Photos accompanied his compliant and it was clear his postman had bent it over his knee to fold to fit in box. To keep it simple I gave a full refund and apologized. His reply? and I quote "I have a small mailbox, be more careful next time" , No "Thank you" or my mailman was an ass , nada. It's happened before but still mystifies me.
___________________________
Always BUYING Vintage Autographs
jim@stinsonsports.com |
That’s a ridiculous response by the buyer considering that you didn’t have to refund it the way you did.