It doesn't say a company can't take down bad posts, but they can't be legally forced to. Many places, such as newspapers in their comment sections can and do remove inflammatory or rule-breaking posts, and that their removal has nothing to do with the law.
A practical problem for Yelp and the like is that if too many of the reviews are frivolous, wrong or for non-related reasons, the public will no longer use the sites as sources for information. Irrelevant to the law, it may be in Yelp's own interest to remove defamatory, irrelevant and related posts.
As far as suing the reviewer, a dentist successfully sued a reviewer that said the dentist intentionally tried to poison the reviewer's kid.
Last edited by drcy; 07-03-2018 at 05:03 PM.
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