I submitted some cards to SGC and forgot to check the box and I got two cards back in the card savers as altered. I called them and explained the situation and they said I could include them in my next submission and they would put them in an authentic slab at no extra cost. They did do this without a hassle.
They offered for me to send them back and they'd do it right away but I would have been on the hook for more shipping etc. I just waited a few months until the next show I attended and had no problems. They are a small group so I could easily reference who I spoke to etc. Not sure if PSA would do this but you could call them and find out.
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