Here's an idea: how about Heritage pays its consignors the same vig it charges for advances? Because that is what a consignor is forced to do, give Heritage a 30-45 day Loan. Great business plan actually: force your customers to be your credit line.
And here's a customer service tip for HA: underpromise and overperform. Settlement exactly 45 days after the auction is the maximum time To pay before HA breaches its contract. It should not be the goal. The goal should be to pay consignors as soon as possible. My consignment experience with HA was they paid exactly 45 days after the close. REA, Love Of The Game and Sterling paid much faster. Guess where my subsequent consignments have gone.
Last edited by Exhibitman; 09-16-2017 at 06:38 AM.
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