I recently have had problems with SCP Auctions, so due to their poor customer service I'm dropping them.
Emailed them about consigning an item, valued at approx a grand. Never heard back from them after their initial reply asking for some information about the item, which I gave them. Then crickets.
So month or 2 later decided to give them another chance, different item, exact same thing, guy replies asking for info. I supply it. I send a follow up asking a question. No reply to that. I send another email asking yes/no? Nothing back.
Just terrible Customer Service at SCP.
Went to another of the bigger auctions houses, as there really are 5,6, 7 very good ones in terms of results. They took the item gladly.
And again I have consign failry regularly to REA, MEARS, Goldin, Heritage, Huggins & Scott, and Gray Flannel. I need to get Hunt in my rotation as well, they seem to have great results too. They will replace SCP.
|