[packs]

Hey Guys, I recently won a card for $1,600 from a major auction house. They shipped my card to my billing address despite me providing them with a shipping address. The card was attempted for delivery at my billing address but no one was there so the card is being held at a FedEx office. It is a huge hassle for me to go down to the FedEx office to pick up the card that was shipped to my billing address. Is this a big deal? Should I request some type of compensation from the auction house? Like some type of voucher? I'm really annoyed that they would be so careless with my card.