At least your guys packages got to see the world. Mine hit Springfield, Mass. the day after it got picked up and just disappeared off the face of the earth.
Already refunded the customer, but I'm a bit disgusted I can't even get a refund on the postage costs when they just straight up lose a package.
A customer doesn't get their goods and I refund. USPS gets paid money and doesn't perform a service and you have to pay for it anyways, unless you paid a special extra fee to protect THEM from f*#king up.
I'm not even talking about paying out the Insurance I didn't buy, but at least give me back my postage out of principle. It's only $3.40 and probably not worth the angst, but c'mon man.
June 1, 2016 , 4:23 am
Departed USPS Facility
SPRINGFIELD, MA 01152
Your item departed our USPS facility in SPRINGFIELD, MA 01152 on June 1, 2016 at 4:23 am. The item is currently in transit to the destination.
May 31, 2016 , 10:39 pm
Arrived at USPS Origin Facility
SPRINGFIELD, MA 01152
May 31, 2016 , 5:02 pm
Picked Up
NEW BRITAIN, CT 06052