Quote:
Originally Posted by vintagetoppsguy
I gotcha. If the card is ripped by a postal machine because of the seller's poor packaging, it's the seller's fault, but if the card is ripped by the buyer because of the seller's poor packaging, it the buyer's fault.
What is the common denominator in either scenario? The seller's poor packaging.
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Hypotheticals work in both directions. I assume you would agree that there are scenarios in which both the seller and the buyer would have some culpability in a transaction that was not completed to everybody's liking. In your view, this is 100% seller and 0% buyer. But, I am sure I could dream up a series of facts about how the buyer received and opened the package, on the one hand, and how the seller wrapped and packaged the card, on the other hand, that could skew you off of the 0% vs. 100% position you've been taking here.
Given the facts we've been presented with (including no pictures or descriptions, etc.), I think it's pretty clear that there are degrees of fault on each side of the table. If I were the buyer, I'd complain to the seller about the shipping, but I'd probably eat the cost. If I were the seller, and a buyer came to me with this complaint, I would offer to refund most or all of the sale price. Even though I don't find the seller 100% at fault, I find it inexcusable to not work to rectify the problem for the buyer.