Quote:
Originally Posted by glchen
I think that I've read that American Express is very good at disputing charges, so if you paid w/ AMEX then you have a higher chance of getting your money back. (You just need to send the item back to the seller w/ tracking.) Not sure about the other CC companies. Another thing about chargebacks. A while back, I was involved in a SNAD situation for an item that I purchased where it was still covered by ebay buyer protection, but I wasn't sure if I would win my case. I mentioned to the ebay representative that perhaps I should just tell my credit card company to do a chargeback. The ebay rep advised me not to do that, saying that if I initiated the chargeback, the ebay case would be immediately closed in the other party's favor and that ebay may also ban me from their site. Not sure if they were being truthful about that, but wanted to let you know that was also a possibility. (I ended up winning the ebay case.)
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I don't know if eBay will ban you, but I know from experience that doing a chargeback through your CC will absolutely end up with eBay and PayPal closing their case and siding against the buyer. Learned the hard way. Better to start with an eBay case and use the chargeback as the last resort.