I don't have a problem with Dick's service as long as there are no long term effects and that it can't be detected in any way by myself or any other card expert (i.e. TPGs).
I disagree that stain removal is 'altering' a card. If I spill wine on my carpet and hire a professional cleaning service to remove the stain, is that altering the carpet, or is it removing something that shouldn't have been there in the first place?
I know my opinion may be in the minority, but so be it.
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